How do you ensure events are scheduled successfully?

Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.
Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.

You can have confidence in Tiny Tails to You because we have a 4 step Booking Success Process:

  1. We email a confirmation with all of your event details after booking.
  2. We guarantee excellently trained Tiny Tails to You staff for your event. We only use our own employees. We don’t use temps or contract workers. This means that we have excellent team communication and no conflict of interest, event staff won’t cancel on your event for a different event.
  3. We confirm all details again one week out (that’s 3 times total). This gives you the opportunity to prepare for any last minute changes or weather considerations.
  4. Need anything else? Text, call or email our office anytime!  

Our booking process is easy! Our friendly administrative team provides excellent customer service with you from first contact all the way to the week of the event.

We often get calls late in the week from other companies' customers saying another company cancelled on them for the weekend because the other company double booked or got a better gig. This never happens with Tiny Tails to You. We book first come first serve and will never cancel your event with a “better” gig. We have a great reputation for a reason. Tiny Tails to You values all of our customers equally and we work tirelessly to ensure customer satisfaction.

More Answers

Where can we set up the petting zoo?

We can accommodate almost anywhere! Indoor events are setup with a clean floor covering (we leave no trace behind). Outside events do require shade. The shade from a large tree works well. If shade cannot be provided, we offer a shade canopy upgrade for $50.
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Where can you travel?

We can deliver cuddles with animals anywhere in the Central Texas area. Travel fee varies based on event location.
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Can I tip the petting zoo staff member?

Yes, our staff appreciate gratuity. We split them among all the staff members that worked your event. At the end of your event you will be handed a quick digital feedback survey from our staff, you can include a tip amount in that survey and we will invoice you after the event.
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How are petting zoos run?

We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.
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What are your online offerings for schools and libraries?

Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.
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What makes Tiny Tails to You in-person petting zoos different?

We have a unique, organized, and safe setup where children sit comfortably on one of our stools with a mat on their lap. Guests get to hold and snuggle our animals in a calm and controlled environment where the focus is on the safety of the animals.
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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