How do you ensure events are scheduled successfully?

Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.
Many companies go the extra mile to make a sale; we go the extra mile to make sure you have a great event.

You can have confidence in Tiny Tails to You because we have a 4 step Booking Success Process:

  1. We email a confirmation with all of your event details after booking.
  2. We guarantee excellently trained Tiny Tails to You staff for your event. We only use our own employees. We don’t use temps or contract workers. This means that we have excellent team communication and no conflict of interest, event staff won’t cancel on your event for a different event.
  3. We confirm all details again one week out (that’s 3 times total). This gives you the opportunity to prepare for any last minute changes or weather considerations.
  4. Need anything else? Text, call or email our office anytime!  

Our booking process is easy! Our friendly administrative team provides excellent customer service with you from first contact all the way to the week of the event.

We often get calls late in the week from other companies' customers saying another company cancelled on them for the weekend because the other company double booked or got a better gig. This never happens with Tiny Tails to You. We book first come first serve and will never cancel your event with a “better” gig. We have a great reputation for a reason. Tiny Tails to You values all of our customers equally and we work tirelessly to ensure customer satisfaction.

More Answers

What time do you arrive / depart?

We arrive at least 15 minutes earlier than our start time, to setup and be ready for you and your guests. Your experience runs for the entire duration of time that you have ordered. Once your time is complete, we pack up quickly and leave no trace behind.
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Where can you travel?

We can deliver cuddles with animals anywhere in the Central Texas area. Travel fee varies based on event location.
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Is Tiny Tails to You insured?

Yes, we carry several types of insurance. We are also licensed by the US Department of Agriculture. This license means our animals are certified as healthy and happy by a licensed government inspector.
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How are petting zoos run?

We provide everything for safe, organized, and fun experiences! Staff members stay with you at all times to help with the proper handling of the animals and to answer any questions you may have.
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What are your online offerings for schools and libraries?

Invite your small group, daycare, library, reading group, classroom, grade level or whole school-wide assembly! Your students/patrons choose what we do and see next and ask questions about our amazing animals.
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Can we take pictures?

Yes! We love to see smiling faces. Be sure to tag us: @TinyTailsToYou #tinytailstoyou
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Our Animals

Our animals are a zany and fun bunch of guys and gals. Get to know some of our wild hedgehogs, playful bunnies, ridiculous miniature chickens, and goofy guinea pigs!
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Sign up to hear the latest goss on Quilly and his friends! You also get cute animal photos, special discounts, news, and more!

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